What we help with

Practice texting, sharing photos and making video calls.

Connect your TV, use the remote and find your shows.

Read and send email, sort out sign-in trouble and learn safer password habits.

Connect your printer and work through printing problems.

Learn warning signs in fake calls, emails and messages, and how to pause before responding.

Sort out clutter and check updates so your computer is easier to use.

Understand your bill and compare options. Our advice is carrier-neutral; you choose any changes.

How it works

Tell us what’s wrong

Tell us about your device, the problem and your location.
Discuss a visit or phone help

We check the fit and discuss support options before arranging a visit. You agree on the work and cost first.
We go slow and explain

We take one step at a time, with room for questions and practice.

You can reach out on a parent’s behalf. We’ll keep you in the loop if your parent wants us to.

We’ll never ask for your passwords in a first message. Keep passwords and account numbers out of the form and your message.

Don’t send full bills or payment details.

Do I need to know tech words?

No. Tell us what you are trying to do and what happens. Plain words are fine.

Can we arrange a visit?

Tell us your location around Boonville or Columbia. We check the fit and discuss support options before arranging a visit.

What will it cost?

Contact us about what you need. You agree on the work and cost before we start.

Can a family member join in?

Yes, if you want them involved. A family member can also contact us on your behalf.